compliance controls are associated with this Policy definition 'Require external service providers to comply with security requirements' (4e45863d-9ea9-32b4-a204-2680bc6007a6)
| Control Domain |
Control |
Name |
MetadataId |
Category |
Title |
Owner |
Requirements |
Description |
Info |
Policy# |
| FedRAMP_High_R4 |
SA-9 |
FedRAMP_High_R4_SA-9 |
FedRAMP High SA-9 |
System And Services Acquisition |
External Information System Services |
Shared |
n/a |
The organization:
a. Requires that providers of external information system services comply with organizational information security requirements and employ [Assignment: organization-defined security controls] in accordance with applicable federal laws, Executive Orders, directives, policies, regulations, standards, and guidance;
b. Defines and documents government oversight and user roles and responsibilities with regard to external information system services; and
c. Employs [Assignment: organization-defined processes, methods, and techniques] to monitor security control compliance by external service providers on an ongoing basis.
Supplemental Guidance: External information system services are services that are implemented outside of the authorization boundaries of organizational information systems. This includes services that are used by, but not a part of, organizational information systems. FISMA and OMB policy require that organizations using external service providers that are processing, storing, or transmitting federal information or operating information systems on behalf of the federal government ensure that such providers meet the same security requirements that federal agencies are required to meet. Organizations establish relationships with external service providers in a variety of ways including, for example, through joint ventures, business partnerships, contracts, interagency agreements, lines of business arrangements, licensing agreements, and supply chain exchanges. The responsibility for managing risks from the use of external information system services remains with authorizing officials. For services external to organizations, a chain of trust requires that organizations establish and retain a level of confidence that each participating provider in the potentially complex consumer-provider relationship provides adequate protection for the services rendered. The extent and nature of this chain of trust varies based on the relationships between organizations and the external providers. Organizations document the basis for trust relationships so the relationships can be monitored over time. External information system services documentation includes government, service providers, end user security roles and responsibilities, and service-level agreements. Service-level agreements define expectations of performance for security controls, describe measurable outcomes, and identify remedies and response requirements for identified instances of noncompliance. Related controls: CA-3, IR-7, PS-7.
References: NIST Special Publication 800-35. |
link |
4 |
| FedRAMP_Moderate_R4 |
SA-9 |
FedRAMP_Moderate_R4_SA-9 |
FedRAMP Moderate SA-9 |
System And Services Acquisition |
External Information System Services |
Shared |
n/a |
The organization:
a. Requires that providers of external information system services comply with organizational information security requirements and employ [Assignment: organization-defined security controls] in accordance with applicable federal laws, Executive Orders, directives, policies, regulations, standards, and guidance;
b. Defines and documents government oversight and user roles and responsibilities with regard to external information system services; and
c. Employs [Assignment: organization-defined processes, methods, and techniques] to monitor security control compliance by external service providers on an ongoing basis.
Supplemental Guidance: External information system services are services that are implemented outside of the authorization boundaries of organizational information systems. This includes services that are used by, but not a part of, organizational information systems. FISMA and OMB policy require that organizations using external service providers that are processing, storing, or transmitting federal information or operating information systems on behalf of the federal government ensure that such providers meet the same security requirements that federal agencies are required to meet. Organizations establish relationships with external service providers in a variety of ways including, for example, through joint ventures, business partnerships, contracts, interagency agreements, lines of business arrangements, licensing agreements, and supply chain exchanges. The responsibility for managing risks from the use of external information system services remains with authorizing officials. For services external to organizations, a chain of trust requires that organizations establish and retain a level of confidence that each participating provider in the potentially complex consumer-provider relationship provides adequate protection for the services rendered. The extent and nature of this chain of trust varies based on the relationships between organizations and the external providers. Organizations document the basis for trust relationships so the relationships can be monitored over time. External information system services documentation includes government, service providers, end user security roles and responsibilities, and service-level agreements. Service-level agreements define expectations of performance for security controls, describe measurable outcomes, and identify remedies and response requirements for identified instances of noncompliance. Related controls: CA-3, IR-7, PS-7.
References: NIST Special Publication 800-35. |
link |
4 |
| hipaa |
0837.09.n2Organizational.2-09.n |
hipaa-0837.09.n2Organizational.2-09.n |
0837.09.n2Organizational.2-09.n |
08 Network Protection |
0837.09.n2Organizational.2-09.n 09.06 Network Security Management |
Shared |
n/a |
Formal agreements with external information system providers include specific obligations for security and privacy. |
|
20 |
| hipaa |
0888.09n2Organizational.6-09.n |
hipaa-0888.09n2Organizational.6-09.n |
0888.09n2Organizational.6-09.n |
08 Network Protection |
0888.09n2Organizational.6-09.n 09.06 Network Security Management |
Shared |
n/a |
The contract with the external/outsourced service provider includes the specification that the service provider is responsible for the protection of covered information shared. |
|
17 |
| hipaa |
1408.09e1System.1-09.e |
hipaa-1408.09e1System.1-09.e |
1408.09e1System.1-09.e |
14 Third Party Assurance |
1408.09e1System.1-09.e 09.02 Control Third Party Service Delivery |
Shared |
n/a |
Service Level Agreements (SLAs) or contracts with an agreed service arrangement address liability, service definitions, security controls, and other aspects of services management. |
|
6 |
| hipaa |
1411.09f1System.1-09.f |
hipaa-1411.09f1System.1-09.f |
1411.09f1System.1-09.f |
14 Third Party Assurance |
1411.09f1System.1-09.f 09.02 Control Third Party Service Delivery |
Shared |
n/a |
The results of monitoring activities of third-party services are compared against the Service Level Agreements or contracts at least annually. |
|
9 |
| hipaa |
1422.05j2Organizational.3-05.j |
hipaa-1422.05j2Organizational.3-05.j |
1422.05j2Organizational.3-05.j |
14 Third Party Assurance |
1422.05j2Organizational.3-05.j 05.02 External Parties |
Shared |
n/a |
All security requirements resulting from work with external parties or internal controls are reflected by the agreement with the external party. |
|
6 |
| hipaa |
1423.05j2Organizational.4-05.j |
hipaa-1423.05j2Organizational.4-05.j |
1423.05j2Organizational.4-05.j |
14 Third Party Assurance |
1423.05j2Organizational.4-05.j 05.02 External Parties |
Shared |
n/a |
For all system connections that allow customers to access the organization's computing assets such as websites, kiosks, and public access terminals, the organization provides appropriate text or a link to the organization's privacy policy for data use and protection as well as the customer's responsibilities when accessing the data. |
|
9 |
| hipaa |
1438.09e2System.4-09.e |
hipaa-1438.09e2System.4-09.e |
1438.09e2System.4-09.e |
14 Third Party Assurance |
1438.09e2System.4-09.e 09.02 Control Third Party Service Delivery |
Shared |
n/a |
The service provider protects the company's data with reasonable controls (e.g., policies and procedures) designed to detect, prevent, and mitigate risk. |
|
14 |
| hipaa |
1450.05i2Organizational.2-05.i |
hipaa-1450.05i2Organizational.2-05.i |
1450.05i2Organizational.2-05.i |
14 Third Party Assurance |
1450.05i2Organizational.2-05.i 05.02 External Parties |
Shared |
n/a |
The organization obtains satisfactory assurances that reasonable information security exists across its information supply chain by performing an annual review, which includes all partners/third-party providers upon which their information supply chain depends. |
|
10 |
| hipaa |
1451.05iCSPOrganizational.2-05.i |
hipaa-1451.05iCSPOrganizational.2-05.i |
1451.05iCSPOrganizational.2-05.i |
14 Third Party Assurance |
1451.05iCSPOrganizational.2-05.i 05.02 External Parties |
Shared |
n/a |
Cloud service providers design and implement controls to mitigate and contain data security risks through proper separation of duties, role-based access, and least-privilege access for all personnel within their supply chain. |
|
21 |
| hipaa |
1453.05kCSPOrganizational.2-05.k |
hipaa-1453.05kCSPOrganizational.2-05.k |
1453.05kCSPOrganizational.2-05.k |
14 Third Party Assurance |
1453.05kCSPOrganizational.2-05.k 05.02 External Parties |
Shared |
n/a |
Supply chain agreements (e.g., SLAs) between cloud service providers and customers (tenants) incorporate at least the following mutually-agreed upon provisions and/or terms: (i) scope of business relationship and services offered, data acquisition, exchange and usage, feature sets and functionality, personnel and infrastructure network and systems components for service delivery and support, roles and responsibilities of provider and customer (tenant) and any subcontracted or outsourced business relationships, physical geographical location of hosted services, and any known regulatory compliance considerations; (ii) information security requirements, points of contact, and references to detailed supporting and relevant business processes and technical measures implemented; (iii) notification and/or pre-authorization of any changes controlled by the provider with customer (tenant) impacts; (iv) timely notification of a security incident to all customers (tenants) and other business relationships impacted; (v) assessment and independent verification of compliance with agreement provisions and/or terms (e.g., industry-acceptable certification, attestation audit report, or equivalent forms of assurance) without posing an unacceptable business risk of exposure to the organization being assessed; (vi) expiration of the business relationship and treatment of customer (tenant) data impacted; and, (vii) customer (tenant) service-to-service application (API) and data interoperability and portability requirements for application development and information exchange, usage, and integrity persistence. |
|
10 |
| hipaa |
1454.05kCSPOrganizational.3-05.k |
hipaa-1454.05kCSPOrganizational.3-05.k |
1454.05kCSPOrganizational.3-05.k |
14 Third Party Assurance |
1454.05kCSPOrganizational.3-05.k 05.02 External Parties |
Shared |
n/a |
Service agreements (e.g., SLAs) between providers and customers (tenants) across the relevant supply chain (upstream/downstream) are reviewed consistently and no less than annually to identify any non-conformance to established agreements. The reviews result in actions to address service-level conflicts or inconsistencies resulting from disparate supplier relationships. |
|
8 |
| hipaa |
1455.05kCSPOrganizational.4-05.k |
hipaa-1455.05kCSPOrganizational.4-05.k |
1455.05kCSPOrganizational.4-05.k |
14 Third Party Assurance |
1455.05kCSPOrganizational.4-05.k 05.02 External Parties |
Shared |
n/a |
Third-party service providers demonstrate compliance with information security and confidentiality, access control, service definitions, and service-level agreements included in third-party contracts. Third-party reports, records, and services undergo audit and review at least annually to govern and maintain compliance with the service delivery agreements. |
|
9 |
| hipaa |
1524.11a1Organizational.5-11.a |
hipaa-1524.11a1Organizational.5-11.a |
1524.11a1Organizational.5-11.a |
15 Incident Management |
1524.11a1Organizational.5-11.a 11.01 Reporting Information Security Incidents and Weaknesses |
Shared |
n/a |
Workforce members cooperate with federal or state investigations or disciplinary proceedings. |
|
3 |
| ISO27001-2013 |
A.13.1.2 |
ISO27001-2013_A.13.1.2 |
ISO 27001:2013 A.13.1.2 |
Communications Security |
Security of network services |
Shared |
n/a |
Security mechanisms, service levels and management requirements of all network services shall be identified and included in network services agreements, whether these services are provided in-house or outsourced. |
link |
16 |
| ISO27001-2013 |
A.13.2.2 |
ISO27001-2013_A.13.2.2 |
ISO 27001:2013 A.13.2.2 |
Communications Security |
Agreements on information transfer |
Shared |
n/a |
Agreements shall address the secure transfer of business information between the organization and external parties. |
link |
11 |
| ISO27001-2013 |
A.15.2.1 |
ISO27001-2013_A.15.2.1 |
ISO 27001:2013 A.15.2.1 |
Supplier Relationships |
Monitoring and review of supplier services |
Shared |
n/a |
Organizations shall be regularly monitor, review and audit supplier service delivery. |
link |
4 |
| ISO27001-2013 |
A.15.2.2 |
ISO27001-2013_A.15.2.2 |
ISO 27001:2013 A.15.2.2 |
Supplier Relationships |
Managing changes to supplier services |
Shared |
n/a |
Changes to the provision of services by suppliers, including maintaining and improving existing information security policies, procedures and controls, shall be managed, taking account of the criticality of business information, systems and processes involved and re-assessment of risks. |
link |
15 |
| ISO27001-2013 |
A.6.1.1 |
ISO27001-2013_A.6.1.1 |
ISO 27001:2013 A.6.1.1 |
Organization of Information Security |
Information security roles and responsibilities |
Shared |
n/a |
All information security responsibilities shall be clearly defined and allocated. |
link |
73 |
| ISO27001-2013 |
A.6.1.5 |
ISO27001-2013_A.6.1.5 |
ISO 27001:2013 A.6.1.5 |
Organization of Information Security |
Information security in project management |
Shared |
n/a |
Information security shall be addressed in project management, regardless of the type of the project. |
link |
25 |
| ISO27001-2013 |
A.7.2.1 |
ISO27001-2013_A.7.2.1 |
ISO 27001:2013 A.7.2.1 |
Human Resources Security |
Management responsibilities |
Shared |
n/a |
Management shall require all employees and contractors to apply information security in accordance with the established policies and procedures of the organization. |
link |
26 |
| ISO27001-2013 |
C.8.1 |
ISO27001-2013_C.8.1 |
ISO 27001:2013 C.8.1 |
Operation |
Operational planning and control |
Shared |
n/a |
The organization shall plan, implement and control the processes needed to meet information security
requirements, and to implement the actions determined in 6.1. The organization shall also implement
plans to achieve information security objectives determined in 6.2.
The organization shall keep documented information to the extent necessary to have confidence that
the processes have been carried out as planned.
The organization shall control planned changes and review the consequences of unintended changes,
taking action to mitigate any adverse effects, as necessary.
The organization shall ensure that outsourced processes are determined and controlled. |
link |
21 |
| NIST_SP_800-53_R4 |
SA-9 |
NIST_SP_800-53_R4_SA-9 |
NIST SP 800-53 Rev. 4 SA-9 |
System And Services Acquisition |
External Information System Services |
Shared |
n/a |
The organization:
a. Requires that providers of external information system services comply with organizational information security requirements and employ [Assignment: organization-defined security controls] in accordance with applicable federal laws, Executive Orders, directives, policies, regulations, standards, and guidance;
b. Defines and documents government oversight and user roles and responsibilities with regard to external information system services; and
c. Employs [Assignment: organization-defined processes, methods, and techniques] to monitor security control compliance by external service providers on an ongoing basis.
Supplemental Guidance: External information system services are services that are implemented outside of the authorization boundaries of organizational information systems. This includes services that are used by, but not a part of, organizational information systems. FISMA and OMB policy require that organizations using external service providers that are processing, storing, or transmitting federal information or operating information systems on behalf of the federal government ensure that such providers meet the same security requirements that federal agencies are required to meet. Organizations establish relationships with external service providers in a variety of ways including, for example, through joint ventures, business partnerships, contracts, interagency agreements, lines of business arrangements, licensing agreements, and supply chain exchanges. The responsibility for managing risks from the use of external information system services remains with authorizing officials. For services external to organizations, a chain of trust requires that organizations establish and retain a level of confidence that each participating provider in the potentially complex consumer-provider relationship provides adequate protection for the services rendered. The extent and nature of this chain of trust varies based on the relationships between organizations and the external providers. Organizations document the basis for trust relationships so the relationships can be monitored over time. External information system services documentation includes government, service providers, end user security roles and responsibilities, and service-level agreements. Service-level agreements define expectations of performance for security controls, describe measurable outcomes, and identify remedies and response requirements for identified instances of noncompliance. Related controls: CA-3, IR-7, PS-7.
References: NIST Special Publication 800-35. |
link |
4 |
| NIST_SP_800-53_R5 |
SA-9 |
NIST_SP_800-53_R5_SA-9 |
NIST SP 800-53 Rev. 5 SA-9 |
System and Services Acquisition |
External System Services |
Shared |
n/a |
a. Require that providers of external system services comply with organizational security and privacy requirements and employ the following controls: [Assignment: organization-defined controls];
b. Define and document organizational oversight and user roles and responsibilities with regard to external system services; and
c. Employ the following processes, methods, and techniques to monitor control compliance by external service providers on an ongoing basis: [Assignment: organization-defined processes, methods, and techniques]. |
link |
4 |
| PCI_DSS_v4.0 |
12.8.1 |
PCI_DSS_v4.0_12.8.1 |
PCI DSS v4.0 12.8.1 |
Requirement 12: Support Information Security with Organizational Policies and Programs |
Risk to information assets associated with third-party service provider (TPSP) relationships is managed |
Shared |
n/a |
A list of all third-party service providers (TPSPs) with which account data is shared or that could affect the security of account data is maintained, including a description for each of the services provided. |
link |
1 |
| PCI_DSS_v4.0 |
12.8.3 |
PCI_DSS_v4.0_12.8.3 |
PCI DSS v4.0 12.8.3 |
Requirement 12: Support Information Security with Organizational Policies and Programs |
Risk to information assets associated with third-party service provider (TPSP) relationships is managed |
Shared |
n/a |
An established process is implemented for engaging TPSPs, including proper due diligence prior to engagement. |
link |
5 |
| PCI_DSS_v4.0 |
12.8.4 |
PCI_DSS_v4.0_12.8.4 |
PCI DSS v4.0 12.8.4 |
Requirement 12: Support Information Security with Organizational Policies and Programs |
Risk to information assets associated with third-party service provider (TPSP) relationships is managed |
Shared |
n/a |
A program is implemented to monitor TPSPs’ PCI DSS compliance status at least once every 12 months. |
link |
8 |
| PCI_DSS_v4.0 |
12.9.1 |
PCI_DSS_v4.0_12.9.1 |
PCI DSS v4.0 12.9.1 |
Requirement 12: Support Information Security with Organizational Policies and Programs |
Third-party service providers (TPSPs) support their customers’ PCI DSS compliance |
Shared |
n/a |
TPSPs acknowledge in writing to customers that they are responsible for the security of account data the TPSP possesses or otherwise stores, processes, or transmits on behalf of the customer, or to the extent that they could impact the security of the customer’s CDE. |
link |
3 |
| PCI_DSS_v4.0 |
12.9.2 |
PCI_DSS_v4.0_12.9.2 |
PCI DSS v4.0 12.9.2 |
Requirement 12: Support Information Security with Organizational Policies and Programs |
Third-party service providers (TPSPs) support their customers’ PCI DSS compliance |
Shared |
n/a |
TPSPs support their customers’ requests for information to meet Requirements
12.8.4 and 12.8.5 by providing the following upon customer request:
• PCI DSS compliance status information for any service the TPSP performs on behalf of customers (Requirement 12.8.4).
• Information about which PCI DSS requirements are the responsibility of the TPSP and which are the responsibility of the customer, including any shared responsibilities (Requirement 12.8.5). |
link |
3 |
| SWIFT_CSCF_v2022 |
2.8.5 |
SWIFT_CSCF_v2022_2.8.5 |
SWIFT CSCF v2022 2.8.5 |
2. Reduce Attack Surface and Vulnerabilities |
Ensure a consistent and effective approach for the customers’ messaging monitoring. |
Shared |
n/a |
Ensure a consistent and effective approach for the customers’ messaging monitoring. |
link |
8 |